• The Sample Management group at the Client is seeking a highly motivated individual to join our team as a Compound Hub Specialist.
• As a key contributor within our team, you will play a crucial role in processing new compounds and inventory requests through the Compound Hub Process while prioritizing customer satisfaction and order maintenance.

Key Functions:
As a member of the Sample Management group, your primary responsibilities will include:

• Handling all new compound orders, weighing solid samples within a weigh hood using an analytical balance to create solutions for customers, including local chemists and biologists.
• Utilizing the Tecan Liquid Handler to process compound orders efficiently and accurately.
• Loading Tecan products onto an automatic sorting system for delivery to recipients across our local sites as well as domestic and international customers.

Additional Responsibilities:

• Receiving samples from both internal and external locations and ensuring all service level agreements are achieved on a daily basis, collaborating closely with scientific staff to prioritize important orders.
• Engaging with customers directly to understand their needs, address inquiries, and provide exceptional service throughout the order fulfillment process.

Shift Timings: Monday to Friday, 7 am - 4 pm.