NewAgeSys Inc | Trade Operations Analyst

The Trade Analyst of Trade Operations is responsible for but not limited to data integrity of the master data.
This position supports the business at a tactical and operational level.

Responsibilities:

Manages the set up and maintenance of master data within the sales and distribution system.
Responsible for testing protocols and validating new applications, changes, and enhancements to ensure data accuracy and integrity.
Creates, generates, and runs reports for internal departments.
Within SAP MDG-C(Master Data Governance for Customer) and Microsoft D365 follow all documented processes for managing customer and pricing updates.
Recommend changes to current internal controls to improve the Master data process.
Help establish and manage KPIs related to the RLT master data set up.
Partner with cross-functional stakeholders (Patient Support Services and Financial Reporting and Accounting).
Handle interactions and/or cases (with appropriate escalation) as it pertains to navigating product invoicing and pricing with our direct customers.
Follow protocols for responding to inquiries specific to master data.
Prepare proper documentation, and notifications; perform proper escalation, tracking, and follow-up.
Adhere to and assist in the authoring of applicable Working Practice Documents (WPDs), Work Instructions (WIs) and Compliance Guidelines.
Support the sales and distribution activities for the Innovative Medicine Portfolio.

Requirements:

Bachelor’s degree.
1+ years of progressive business experience in pharmaceutical industry, sales & distribution and/ or customer support.
Ability to manage tasks and consistently meet deadlines.
Effective interpersonal and time management skills, and an ability for productive collaboration across varying departments.
Detail oriented problem solver who can make clear-headed decisions while under pressure.
Ability to synthesize actionable insights from multiple data sources with demonstrated, advanced analytical skills and capabilities.
Ability and desire to work both independently and within a team.
Advanced PowerPoint, Excel, and experience in case management preferred.

Desirable:

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