NewAgeSys Inc | Intake Specialist

The Engagement Center’s Data Intake Specialist will support the patient journey team by verifying various data sources and transcribing the information into the CEC’s customer relationship management system.
The Data Intake Specialist role is critical to start the process of helping patients gain access to our products and programs.
Working under the Team Lead, Case Management, the Intake Specialist is responsible for data entry of faxed information such as Start Forms, insurance cards, and other information to help enroll a patient in services.

Responsibilities:

Your responsibilities will include, but are not limited to:

Review source documents such as faxed patient service request forms.
Accurate and timely data entry of source documents (within key performance indicators).
Postal mail, email, or other source document intake, review and processing.
Review source documents for Potential Adverse Event identification and reporting.
Follows quality control processes to ensure data integrity; flags trends and communicates in-sights with supervisor.
Participates in activities that improve department operations and/or support to the department for quality improvements.
Other special projects as assigned.

Education: High school diploma required.
Travel requirements: No travel requirements. Role is office-based in East Hanover, NJ
This job requires you live within 90 miles of the East Hanover site of the Client.

Required Experience:

1-2 years of general office experience or equivalent training.
Minimum of 6 months of data entry/computer experience in an office or healthcare related environment.
Network computer system and personal computer proficiency; office copier, scanner, FAX ma-chine, miscellaneous office equipment.
Strong verbal and written communication skills, attention to detail, and interpersonal skills.
Proficient in MS Outlook and basic MS Office tools (Word).

Preferred Experience:

Job Details