NewAgeSys Inc | Operational Excellence

Title: Operational Lead/Coordinator

Summary:

Operational Lead/Coordinator for BR compute operational management.
5 years' experience, given the ambiguity of getting a new platform off the ground, and a educational background of BA/BS in a technical field (or scientific with significant technical experience).

Responsibilities:

Acting as the lead/coordinator for the BR computes including NVIDIA DGX for large AI model operations, including but not limited to:

Provide users with access to platform ensuring completion of mandatory training.
Scheduling deployments.
Product Operations, including adherence to security compliance practices and documentations.
Platform usage and reporting, through collaboration with corporate IT ,to determine metrics to be implemented, and reporting back to governance board.
Platform operations and monitoring, managing the user facing communications for issues and working in collaboration with internal and external partners on the resolution.
Support users on AI model operations should they face issues, through support to navigate IT landscape services or facilitating support from vendor platform provider.
Support environment setup/cleanup, ensuring user adherence to project model and data off-boarding according to expectations for platform usage.
Create and publicize platform related training and keep materials updated.

To support the activities the following skills are required:

Leadership & problem solving: Co-lead the operationalization of the environment, collaborating to establish SOPs & guidelines, navigating ambiguity, and adapting to evolving systems.
Technical Knowledge: Familiarity with interfacing and services with data warehouses. Proficiency in Docker, Kubernetes, and SSH to assist users with container setup, port forwarding, and interactive access. Strong knowledge of cloud platforms, with preference for NVIDIA (DGX) & scheduling tools, including RunAI.
Resource Management: Ability to monitor and manage GPU and storage resources, ensuring efficient usage and addressing any underutilization.
Data Management: Familiarity with Data Warehousing; perform data upload and cleanup on the computing platform.
User Support and Training: Experience in providing technical training and support, particularly in using Docker and SSH, to help users manage their code and data independently.
Coordination and Documentation: Skills in creating detailed documentation and knowledge base articles, and coordinating with DDIT to streamline the onboarding process.
Operational tasks: Capability to handle technical operations tasks such as deleting containers and images from the registry and assigning resources on the cluster.

Job Details